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    Privacy Policy for Chagua.co.ke
    Effective date: 20.09.2026

    This Privacy Policy explains how Chagua collects, uses, and protects information when you use https://chagua.co.ke.

    1. Who we are

    Chagua (chagua.co.ke) is operated by Clickjenga Ltd, Nairobi, Kenya (“we”). We are the data controller for personal data processed through this site. Contact: [email protected].

    2. Information we collect

    A. Information you provide

    • Name
    • Email address
    • Phone number
    • Account login details
    • Profile content you submit
    • Claim requests and supporting details
    • Messages sent through contact forms

    B. Listing and public profile information When users submit or claim political profiles, we may process:

    • Names and photos
    • Political party and position
    • County/region
    • Biographies, policies, manifestos
    • Public contact details
    • Website and social links

    C. Automatically collected information

    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Approximate location from IP
    • Cookies and similar technologies

    3. How we use information

    We use information to:

    • operate and improve the Chagua platform
    • create and manage user accounts
    • publish and manage political listings
    • process profile claims and upgrades
    • communicate service messages
    • moderate content and prevent abuse
    • analyse site performance
    • comply with legal obligations

    4. Legal basis

    Where applicable under Kenyan law, we process data based on:

    • consent
    • contract performance
    • legitimate interests in running a public information platform
    • legal obligation

    5. Public information notice

    Chagua publishes political information that may already be public or submitted for publication.
    Content placed on public profiles may be visible to anyone on the internet.

    Do not submit private information you do not want published.

    Some profiles about candidates, parties and other public figures are created by us from public sources, without the person’s prior involvement. We publish political information in the public interest. You can ask us to correct or remove information about you through our Request a correction page.

    6. Sharing of information

    We may share information with:

    • hosting and technical service providers
    • payment providers for paid services
    • moderation/admin personnel
    • authorities when legally required

    We do not sell personal data.

    7. Cookies

    We use cookies and similar technologies to:

    • keep users logged in
    • remember preferences
    • understand site usage
    • improve performance

    You can control cookies through your browser settings.

    8. Data retention

    • Account data: while your account is active and for up to 24 months after you close it.
    • Contact form messages: up to 24 months.
    • Payment records: as long as tax and accounting law require.
    • Public profile content: while the listing is published. We aim to remove it within 30 days of a valid deletion request, unless we must keep it for legal reasons.

    9. Your rights

    Subject to Kenyan law, you may request to:

    • access your personal data
    • correct inaccurate data
    • withdraw consent where applicable
    • request deletion where legally allowed
    • object to certain processing
    • You can also complain to the Office of the Data Protection Commissioner (odpc.go.ke) if you believe we have not handled your personal data properly.

    To make a request, email [email protected].

    10. Profile corrections and claims

    If you believe a profile about you or your organisation is inaccurate, you may:

    • request a correction
    • submit a claim for authorised control of the profile

    We may require reasonable verification before making changes.

    11. Security

    We take reasonable technical and organisational measures to protect information.
    No online system is completely secure.

    12. Children’s privacy

    Chagua is not directed at children under 18.
    We do not knowingly collect personal data from children.

    13. Third-party links

    Our website may link to party websites, social media pages, or external sources.
    We are not responsible for their privacy practices.

    14. Changes to this policy

    We may update this Privacy Policy from time to time.
    Updated versions will be posted on this page.

    15. Contact

    Email: [email protected]
    Website: https://chagua.co.ke

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