How to Give Access to a Shared Mailbox in Outlook
Originally published by Kahawatungu — Read the original article →
Learning how to give access to a shared mailbox in Outlook is useful when employees need to manage a common email address, such as [email protected], [email protected], or [email protected]. A shared mailbox allows multiple authorised users to read and send emails from the same mailbox without sharing a password. To grant access, you generally need administrator permissions in Microsoft 365 or Exchange, and the steps depend on whether you want someone to read emails, send messages, or manage the mailbox.
If you are an administrator, you can grant shared mailbox access through the Microsoft 365 Admin Center.
If you cannot access the administration centre, contact your organisation’s Microsoft 365 administrator.