Safaricom explains when M-Pesa users should report recipients to police over money reversal disputes
Originally published by People Daily — Read the original article →
Safaricom has explained when M-Pesa customers should report recipients to the police after sending money to the wrong number, particularly when efforts to recover the funds through the reversal process hit a dead end. In a response to a customer seeking assistance over a disputed M-Pesa transaction, Safaricom said customers may need to involve the […]