Talanta Sports City Ticketing: Common Questions Answered
Originally published by Kahawatungu — Read the original article →
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All prices are in Kenya shillings unless stated otherwise. The total payable, including VAT, booking fees and processing charges, is displayed before you pay. No compulsory fee is added after you commit to buy.
Change of mind, inability to travel, illness or a missed event does not ordinarily create a refund entitlement unless the offer expressly includes an exchange or cancellation option. Statutory rights for misrepresentation or defective performance remain available.
Processing fees are non-refundable once the booking is completed, including after cancellation or an eligible ticket refund. Exceptions apply if the fee was charged in error, if we cancel due to our own pricing error, or if applicable law requires repayment.